Run your whole shop. From one place.

Garaz replaces the old shop stack — clipboards, phone calls, and whiteboards — with one connected workspace that follows every car from key drop-off to handover.

Mechanics log inspections from any device (tablet, phone, or PC), with a built-in parts catalog and urgency tags that turn findings into a clean quote. Customers receive a private link where they can review every finding and approve work with a tap — no awkward upsell calls needed.

The whole shop runs on a Kanban board where you move jobs between stages and always know exactly where every vehicle is in real time. Status updates go out automatically via SMS, Viber, and email, so customers stay informed without you lifting a finger.

The result: less time on the phone chasing approvals and updates, more time on the lift, and more cars out the door each week.

Yes. Garaz runs in any modern browser, on any device — there's no app to install and no separate mobile build. In practice, mechanics use a tablet next to the car — at the bay or by the lift — to log inspections and mark the parts that need attention, with a phone handy when a tablet isn't available. Owners and managers work from a desktop in the office to review findings, add pricing, send inspection links to customers, and keep an eye on the Kanban board and analytics.

Everything adapts automatically to screen size — forms stay easy to use on phone, the Kanban board works on smaller screens, and customer inspection links are designed for mobile from the start.

Yes — today it works as separate accounts per shop, not as a unified group view.

If you own or manage multiple locations, each shop has its own Garaz account — with its own admins, mechanics, customers, branding, and Kanban board. You can switch between shops by logging into each account separately, while keeping all data isolated per location.

Managing multiple shops from one unified account is on our roadmap. If you're running multiple locations, get in touch via a demo and we can explore prioritizing it for your setup.

The app scales with your team — there's no hard cap. Small shops with two or three mechanics use it the same way larger dealership service centers with twenty-plus mechanics do.

Each mechanic has their own login, their own assigned-cars queue, and only sees the vehicles they're working on. Owners and managers have full visibility of the team at a glance — who's working on what, current workload per mechanic, and the complete history of every vehicle.

Pricing scales with team size, so you only pay for the mechanics on your team.

English and Greek are fully supported across the platform — the dashboard, the customer inspection page, and all SMS, Viber, and email notifications.

Customer notifications follow your shop language setting. If your shop is set to Greek, notifications are sent bilingually — Greek first, followed by English — so customers always receive the message in their preferred language. If your shop is set to English, notifications are sent in English only. Both the dashboard and the inspection page include a language toggle, so language can be switched instantly.

If you need additional languages for specific markets, get in touch.

Garaz has two roles today: Admin and Mechanic. Each user signs in with their own account.

Admin is the shop owner or manager — typically one per shop. Admins set up the shop (branding, settings, team), check in vehicles at intake, review inspection findings from mechanics, add pricing, send inspection links to customers, and oversee the Kanban board, analytics, and audit log. They have full visibility across every car, customer, and team member.

Mechanic is the technician working on the vehicles. Each mechanic sees only their own work — a personal "My Work" queue. They log inspection findings, flag parts that need attention, update vehicle status as work progresses, and add notes.

Managing multiple shops from one unified account is on our roadmap.

Garaz moves every car from intake to handoff in seven stages tracked on the Kanban board:

1. Intake. A mechanic or admin checks the car in — license plate, customer details, intake km, and any pre-agreed work — in under a minute.

2. Mechanical check. The car moves to inspection. The mechanic records findings on a tablet next to the car, flags parts that need attention, and tags each item with an urgency level (low / medium / high).

3. Awaiting approval. Findings move to the admin, who reviews the mechanic's notes, adds pricing, and prepares the inspection report for the customer.

4. Customer review. A private link is sent by SMS, Viber, and email. The customer opens it on their phone, reviews every finding and price, and approves or declines each item individually.

5. In progress. Once approved, the car moves into active work and the mechanic begins the repair.

6. Waiting for parts. If a part needs to be ordered, the car moves to this stage automatically and the customer is notified.

7. Ready. Once the work is complete, the car is marked ready and the customer receives a final pickup notification.

Every job, change, and action on a car is recorded in its history — so there's full visibility for every vehicle at any time.

Yes. Your customers, vehicles, inspections, notes, photos, and history — everything you put into Garaz — stays yours. We never sell or share your data, and it's only used to run your shop.

Setup typically takes a few hours rather than days or weeks. There's no software to install, no IT integration to configure, and no on-site visit required — everything runs in the browser.

The main variable is how quickly you can send us the essentials — logo file, brand colors, mechanic emails, and so on. Once we have those, you can start checking in your first vehicle the same day.

If you'd like a guided walk-through, just mention it when booking a demo.

Support is provided via email, in English and Greek.

If you run into a bug, have a question, or need help with anything — from setting up your team to handling a specific inspection — just send us an email and we'll get back to you as quickly as possible. For urgent issues affecting daily operations (e.g. login problems or missing notifications), mark the subject as urgent and we'll prioritise it.